Deputy Operations Supervisor, NATS
I've worked for NATS for 28.5 years, first as a trainee then a valid air traffic controller on the London TMA. I became Group Supervisor which is a role where you spend some of your time controlling and some of your time managing the sectors and staff and then subsequently last year was promoted to Deputy Operations supervisor; I no longer actively control aircraft but am now part of the team that manages the traffic in the entire London TMA and main London airports.
Dr Nuno Cebola and Fran Slater from NATS talks about the application of Human Factors in Air Traffic Control